Effective date: July 4, 2026
Drafting Notice:These Terms of Service were prepared with AI assistance and represent Appalachian Tech Solutions’ good-faith effort to provide clear, comprehensive terms. Appalachian Tech Solutions recommends review by a licensed Virginia attorney before relying on these terms in any legal proceeding.
By accessing or using any product or service offered by Appalachian Tech Solutions (“ATS,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). These Terms apply to all ATS services, including QuickBooks consulting and bookkeeping, web design, AI automation, and marketing services. If you do not agree to these Terms, do not use any ATS service.
Appalachian Tech Solutions is a Virginia-based technology and consulting company serving small businesses across Eastern Kentucky, Southwest Virginia, and East Tennessee. ATS provides web design, QuickBooks bookkeeping consulting, AI workflow automation, and marketing services. Your ATS account and these Terms govern your relationship with ATS across all services you access.
ATS currently provides the following services:
ATS reserves the right to add, modify, or discontinue any service at any time with reasonable notice to active clients.
Creating an ATS account grants you access to the ATS client portal and any services you have an active engagement for. You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.
We reserve the right to suspend or terminate any account that we believe, in our sole discretion, violates these Terms or is being used fraudulently or abusively.
You agree not to:
Fees for ATS services vary by service type and are quoted in writing before work begins. All payments are processed securely through Stripe or such other payment method as agreed in writing. By providing payment information, you authorize ATS to charge your payment method for the applicable fees.
Web Design: Requires a 50% non-refundable deposit before work begins. The remaining 50% is due on project completion. Monthly retainer fees (hosting, support, and maintenance) are billed on the 1st of each month following launch.
Bookkeeping Retainers:Monthly bookkeeping engagements are billed on a recurring monthly basis. Pricing is quoted after the initial free file review based on transaction volume and complexity. You may cancel with 30 days’ written notice. No refunds are issued for partial billing periods already commenced.
Cleanup & One-Time Projects: Billed as a flat rate quoted in writing before work begins. One-time project fees are non-refundable once work has commenced.
AI Automation & Marketing: Quoted per project or as a monthly retainer after a free discovery or consultation call. Payment terms are specified in the written quote or engagement letter.
All ATS platforms, software, designs, logos, written content, and deliverable formats are the intellectual property of Appalachian Tech Solutions and are protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any ATS property without our prior written consent.
Upon receipt of final payment for project-based services, the client owns all custom deliverables created specifically for their engagement. ATS retains ownership of any reusable tools, frameworks, templates, or components that are not specific to the client’s project and may reuse these in other engagements.
You retain ownership of all information, files, and content you submit to ATS, including financial records, business documents, logos, and other materials. By submitting content, you grant ATS a limited license to access, store, and use that content solely for the purpose of delivering the requested service.
You represent that you have all rights necessary to provide any content or information you submit to ATS, and that doing so does not violate any third-party rights or applicable law. You are responsible for the accuracy and completeness of all information you provide to ATS.
By engaging ATS for QuickBooks consulting or bookkeeping services (“Bookkeeping Services”), you agree to the following terms in addition to all other provisions of these Terms.
Appalachian Tech Solutions is not a licensed accounting firm, certified public accounting (CPA) firm, or registered bookkeeping firm. The individuals providing Bookkeeping Services under these Terms are not licensed CPAs, certified management accountants, licensed tax preparers, enrolled agents, or attorneys.
ATS Bookkeeping Services are administrative in nature. They consist of organizing, categorizing, entering, and reconciling financial transactions within QuickBooks Online or QuickBooks Desktop on the client’s behalf, based on information the client provides.
ATS Bookkeeping Services do not constitute and should not be construed as:
Plain English: We organize and clean up your QuickBooks file. We are not your accountant and we do not give tax advice. Always work with a licensed CPA for tax filing and financial decisions.
ATS strongly recommends that all clients maintain an active relationship with a licensed CPA or tax professional for tax preparation, tax advice, audit support, and any financial decisions based on bookkeeping records. Clean, organized books produced by ATS are designed to make your CPA’s job easier — they are not a substitute for professional accounting counsel.
The accuracy and completeness of all bookkeeping records depends on the accuracy and completeness of the information you provide to ATS. ATS categorizes and reconciles transactions based on information available to us and reasonable business judgment, but ATS is not responsible for errors or omissions in any financial records that result from:
The client is responsible for reviewing all bookkeeping records, reports, and reconciliations delivered by ATS and for promptly notifying ATS of any discrepancies or errors. Final responsibility for the accuracy of any financial records rests with the client.
ATS makes no representations, warranties, or guarantees regarding any financial outcome, tax outcome, audit outcome, loan approval, or other business result arising from the use of ATS Bookkeeping Services or any bookkeeping records produced by ATS. Organized books are a tool — what you or your advisors do with them is outside our control and outside our scope.
To the fullest extent permitted by applicable law, ATS shall not be liable for any financial losses, financial gains, tax penalties, interest charges, IRS or state tax authority assessments, audit findings, fines, lost business opportunities, or any other financial consequence — direct, indirect, consequential, or otherwise — arising from or related to any bookkeeping records, reports, reconciliations, or other deliverables produced by ATS under these Terms.
ATS’s total liability to a client for any claim arising from Bookkeeping Services shall not exceed the total fees paid by the client to ATS for the specific engagement giving rise to the claim in the three (3) months preceding the claim. This limitation applies regardless of the theory of liability — contract, tort, negligence, or otherwise — and regardless of whether ATS has been advised of the possibility of such damages.
In no event shall ATS be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from a client’s use of or reliance on any bookkeeping deliverable.
ATS will treat all financial records, account information, and business data provided by the client as confidential. ATS will not sell, share, or disclose client financial information to any third party except: (a) as required by law or court order; (b) as necessary to provide the agreed services (e.g., with QuickBooks or other software platforms); or (c) with the client’s prior written consent.
Upon termination of a bookkeeping engagement, ATS will provide the client with a copy of any data or records the client is entitled to under the engagement terms, upon written request.
ATS offers a complimentary 75-point QuickBooks file review (“File Review”) with no obligation to engage for additional services. The File Review is an administrative diagnostic only and does not constitute an audit, attest service, or formal accounting engagement. Findings in the File Review represent ATS’s observations based on the current state of the QuickBooks file and do not constitute legal, tax, or financial advice. ATS makes no guarantee that the File Review identifies every issue present in a client’s file.
By engaging ATS for custom website design and development (“Web Design Services”), you agree to the following terms in addition to all other provisions of these Terms.
All Web Design Services are project-based engagements. The scope of each project will be defined and quoted in writing before work begins. Work outside the agreed scope requires a written change order approved by both parties before additional work commences.
All Web Design engagements require a 50% non-refundable deposit before any design or development work begins. This deposit is non-refundable under all circumstances, including cancellation by the client, change of business direction, or dissatisfaction with preliminary concepts. The remaining 50% is due upon project completion and delivery of the finished product for client review and approval.
If a monthly retainer for hosting and ongoing support is included, the first month’s retainer fee is due alongside the deposit. Work will not begin until both have been received and cleared.
If a client cancels a project after work has commenced, the 50% deposit is forfeited in full. If the project is more than 50% complete at the time of cancellation (as determined in ATS’s reasonable judgment), the client may owe additional compensation for completed work beyond what the deposit covers. ATS reserves the right to terminate a project upon 30 days’ written notice if a client becomes materially non-responsive. If a client fails to provide required content, approvals, or feedback for 60 consecutive days, the project may be considered cancelled at ATS’s discretion with the deposit forfeited.
The client is responsible for providing all necessary content, images, credentials, branding materials, and timely approvals required to complete the project. Project timelines are contingent on client responsiveness. Delays caused by the client’s failure to provide required materials or approvals are not ATS’s responsibility and do not entitle the client to any refund or fee reduction.
The client is responsible for providing accurate, lawful content. ATS is not responsible for any claims arising from client-supplied content, including copyright infringement, trademark disputes, or inaccurate business representations.
Upon receipt of final payment, the client owns all custom code, designs, and assets developed specifically for their project. ATS retains ownership of any reusable libraries, frameworks, or components that are not specific to the client’s project. ATS reserves the right to display completed projects in its portfolio and marketing materials. If you prefer your project not be featured, notify us in writing at appalachiantech.biz@gmail.com.
ATS offers a monthly retainer for ongoing hosting, maintenance, and support. The retainer covers hosting, uptime monitoring, and minor content updates as defined in the project agreement. Retainer services are billed monthly on the 1st of each month following launch. If the retainer lapses or is cancelled, ATS reserves the right to discontinue hosting and support services with 30 days’ written notice.
ATS makes no guarantee regarding search engine rankings, website traffic, lead volume, conversion rates, or any other business outcome. Results depend on many factors outside ATS’s control. To the fullest extent permitted by applicable law, ATS’s total liability arising from any Web Design engagement shall not exceed the total amount paid by the client for that specific project.
By engaging ATS for AI or workflow automation services (“Automation Services”), you agree to the following terms in addition to all other provisions of these Terms.
All Automation Services are project-based engagements, scoped and quoted in writing after a free discovery call. Scope, deliverables, and pricing will be defined in a written quote or engagement letter before work begins. Work outside the agreed scope requires a written change order.
The client is responsible for reviewing, testing, and confirming that any automation, workflow, or tool delivered by ATS functions as intended before deploying it in a live business environment. ATS will provide reasonable support to address issues identified during a testing period, as defined in the engagement scope. ATS is not liable for unintended consequences resulting from the client’s deployment of an automation without adequate testing.
Automation services may rely on or integrate with third-party platforms, APIs, or services (such as QuickBooks, Google Workspace, Zapier, or similar tools). ATS is not responsible for changes made by third-party platforms — including pricing changes, feature deprecations, or API changes — that affect the functionality of any automation delivered to the client. Ongoing support for issues caused by third-party platform changes may require a new quoted engagement.
ATS makes no guarantee regarding time savings, cost savings, revenue gains, or any other business outcome resulting from any automation or workflow delivered under these Terms. Results depend on the client’s implementation, operational environment, and many other factors outside ATS’s control.
To the fullest extent permitted by applicable law, ATS’s total liability arising from any Automation Services engagement shall not exceed the total fees paid for the specific project giving rise to the claim. ATS shall not be liable for data loss, process errors, downstream operational disruptions, or any other damages resulting from the client’s use or deployment of any automation deliverable.
By engaging ATS for marketing services (“Marketing Services”), including local SEO, content strategy, and lead generation, you agree to the following terms in addition to all other provisions of these Terms.
ATS makes no guarantee of specific search engine rankings, website traffic levels, lead volume, conversion rates, return on advertising spend, or any other marketing outcome.Search engine algorithms, market conditions, competition, and consumer behavior are outside ATS’s control. Marketing Services represent ATS’s best professional effort based on current industry practices — they do not guarantee any particular result.
The client is responsible for providing accurate business information, branding guidelines, and timely approvals for any content produced by ATS on their behalf. ATS is not responsible for any claims arising from inaccurate client-provided information published in marketing content. The client retains final approval authority over all content before publication.
Upon receipt of payment, the client owns all marketing content created specifically for their engagement (blog posts, copy, graphics, etc.). ATS retains ownership of any reusable templates, tools, or frameworks. ATS reserves the right to reference the client relationship in its own marketing materials unless the client requests otherwise in writing.
To the fullest extent permitted by applicable law, ATS’s total liability arising from any Marketing Services engagement shall not exceed the total fees paid in the three (3) months preceding the claim. ATS shall not be liable for lost revenue, lost business opportunities, or other damages claimed to result from marketing performance.
All ATS products and services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that any ATS platform will be uninterrupted, error-free, or free of harmful components.
To the fullest extent permitted by law, Appalachian Tech Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use any ATS service, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or any ATS service shall not exceed the greater of (a) the amount you paid us in the three months preceding the claim or (b) one hundred dollars ($100).
You agree to defend, indemnify, and hold harmless Appalachian Tech Solutions and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of any ATS service; (b) your violation of these Terms; (c) your violation of any applicable law or third-party right; or (d) any content or information you provide to ATS.
Your use of any ATS service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using any ATS service, you consent to the collection and use of your information as described in the Privacy Policy.
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Virginia.
Before filing any formal legal claim, you agree to first contact ATS at appalachiantech.biz@gmail.com and provide a written description of the dispute. ATS will make a good-faith effort to resolve the dispute informally within thirty (30) days. If the dispute is not resolved informally, either party may pursue their available legal remedies.
We may update these Terms from time to time to reflect changes in our services or applicable law. When we make material changes, we will update the effective date at the top of this page. Continued use of any ATS service after updated Terms are posted constitutes your acceptance of the revised Terms.
Questions about these Terms? Contact us at appalachiantech.biz@gmail.com.